Release Notes Dialogue Manager 1.6

V 1.6.6

Connected Product Dependencies

  • Custom Sessions Plugin v 6.6 or higher

    From Core v 6.7 or higher, the plugin will be shipped in the package.

  • List plugin v 2.0 or higher

    Available in Core v 8.0, v 6.7.15, and v 6.6.15

 

Feature internal enhancement

  • (Enhancement 28996) WebChat Dialogue Provider - Enhanced Update script

 

V 1.6.5

Connected Product Dependencies

  • Custom Sessions Plugin v 6.6 or higher

    From Core v 6.7 or higher, the plugin will be shipped in the package.

  • List plugin v 2.0 or higher

    Available in Core v 8.0, v 6.7.15, and v 6.6.15

 

Feature internal enhancement

  • (Enhancement 29004) Enhanced Else rule

 

V 1.6.4

Connected Product Dependencies

  • Custom Sessions Plugin v 6.6 or higher

    From Core v 6.7 or higher, the plugin will be shipped in the package.

  • List plugin v 2.0 or higher

    Available in Core v 8.0, v 6.7.15, and v 6.6.15

 

Feature internal enhancement

  • (Enhancement 28602) Enhanced duplicate participants

 

V 1.6.3

Connected Product Dependencies

  • Custom Sessions Plugin v 6.6 or higher

    From Core v 6.7 or higher, the plugin will be shipped in the package.

  • List plugin v 2.0 or higher

    Available in Core v 8.0, v 6.7.15, and v 6.6.15

 

Feature internal enhancement

  • (Enhancement 28439) Participants are not shared for archived sessions

  • (Enhancement 28446) Receiver URI not visible in preview

  • (Enhancement 28451) Queue time not consistent between queue and search.

  • (Enhancement 28544) Search results display unknown agent.

 

V 1.6.2

Connected Product Dependencies

  • Custom Sessions Plugin v 6.6 or higher

    From Core v 6.7 or higher, the plugin will be shipped in the package.

  • List plugin v 2.0 or higher

    Available in Core v 8.0, v 6.7.15, and v 6.6.15

 

Feature internal enhancement

  • (Enhancement 27958) Enhanced Settings handling on PluginAttributes

 

V 1.6.1

Connected Product Dependencies

  • Custom Sessions Plugin v 6.6 or higher

    From Core v 6.7 or higher, the plugin will be shipped in the package.

  • List plugin v 2.0 or higher

    Available in Core v 8.0, v 6.7.15, and v 6.6.15

 

Feature internal enhancement

  • (Enhancement 26444) Enhanced migrate script

 

V 1.6.0

Connected Product Dependencies

  • Custom Sessions Plugin v 6.6 or higher

    From Core v 6.7 or higher, the plugin will be shipped in the package.

  • List plugin v 2.0 or higher

    Available in Core v 8.0, v 6.7.15, and v 6.6.15

 

Feature improved behavior

  • (Feature 27190) Add retention SQL for cleaning up old data

  • (Feature 27663) Added changes for v2 conversation search

  • (Feature 27660) Improve conversation search performance.

  • (Feature 27819) Added last agent in v2 conversation model.

  • (Feature 27878) Added draft as model instead of id in v2 conversation model

  • (Feature 27809) Include direction of messages in v2 conversation model.