Dialogue Cloud

Release Notes Dialogue Manager 1.19

Note: Update from 1.17 or lower will add a new dependency:

  • ASP.NET Core 3.1.11 (or a later 3.1 series)

Note: Update from 1.18 or lower will by default remove the thread in the reply. This is for information security and storage size. This can be configured in the plugin settings, Learn More

V 1.19.4

12 July 2021

Connected Product Dependencies

  • Custom Sessions Plugin v 8.0.18 or higher

    Available in Core v 8.0.18

    From Core v 6.7 or higher, the plugin will be shipped in the package.

  • List plugin v 2.0 or higher

    Available in Core v 8.0, v 6.7.15, and v 6.6.15

  • ASP.NET Core 3.1.11 (or a later 3.1 series)

  • WebAgent Service v 1.21.3

  • WebChat FrontEnd v 2.0

 

Feature improved behavior

  • (Enhancement 46516) Reduced load caused by diagnostic logging

 

V 1.19.3

25 June 2021

Connected Product Dependencies

  • Custom Sessions Plugin v 8.0.18 or higher

    Available in Core v 8.0.18

    From Core v 6.7 or higher, the plugin will be shipped in the package.

  • List plugin v 2.0 or higher

    Available in Core v 8.0, v 6.7.15, and v 6.6.15

  • ASP.NET Core 3.1.11 (or a later 3.1 series)

  • WebAgent Service v 1.21.3

  • WebChat FrontEnd v 2.0

 

Feature improved behavior

  • (Enhancement 45872) Improved API version endpoint showing 0.0.0.0

 

V 1.19.2

08 June 2021

Connected Product Dependencies

  • Custom Sessions Plugin v 8.0.18 or higher

    Available in Core v 8.0.18

    From Core v 6.7 or higher, the plugin will be shipped in the package.

  • List plugin v 2.0 or higher

    Available in Core v 8.0, v 6.7.15, and v 6.6.15

  • ASP.NET Core 3.1.11 (or a later 3.1 series)

  • WebAgent Service v 1.21.3

  • (changed) WebChat FrontEnd v 2.0

 

Feature improved behavior

WebChatDialogueProvider2

  • (Enhancement 44925) Added Backwards compatibility for the multiple Ucc's functionality in the WebChatDialogueProvider2

 

V 1.19.1

04 May 2021

Connected Product Dependencies

  • Custom Sessions Plugin v 8.0.18 or higher

    Available in Core v 8.0.18

    From Core v 6.7 or higher, the plugin will be shipped in the package.

  • List plugin v 2.0 or higher

    Available in Core v 8.0, v 6.7.15, and v 6.6.15

  • ASP.NET Core 3.1.11 (or a later 3.1 series)

  • WebAgent Service v 1.21.3

  • WebChat FrontEnd v 2.1

 

Feature improved behavior

WebChatDialogueProvider2

  • (Enhancement 42385) Improved web.log logging

 

V 1.19.0

23 March 2021

Connected Product Dependencies

  • Custom Sessions Plugin v 8.0.18 or higher

    Available in Core v 8.0.18

    From Core v 6.7 or higher, the plugin will be shipped in the package.

  • List plugin v 2.0 or higher

    Available in Core v 8.0, v 6.7.15, and v 6.6.15

  • ASP.NET Core 3.1.11 (or a later 3.1 series)

  • WebAgent Service v 1.21.3

  • WebChat FrontEnd v 2.1

 

New Feature

Dialogue Manager

  • (Feature 38507) Implement attachment feature

EmailDialogueProvider

  • (Feature 42516) Add option to disable thread, Learn More

WebChatDialogueProvider2

  • (Feature 39372) Persistent Chat - Disconnected session - Agent Side

  • (Feature 39100) Persistent Chat - WebAgent connection status information