Release Notes Dialogue Manager 1.10

Note: Update from 1.10.2 or lower will add a new dependency:

ASP.NET Core 2.2.8 (or a later 2.2 series)

V 1.10.4

08 September 2020

Connected Product Dependencies

Custom Sessions Plugin v 6.6 or higher

From Core v 6.7 or higher, the plugin will be shipped in the package.
List plugin v 2.0 or higher

Available in Core v 8.0, v 6.7.15, and v 6.6.15
ASP.NET Core 2.2.8 (or a later 2.2 series)

Feature internal enhancement

WebChat DialogueProvider

(Enhancement 34130) Values for UseCustomerNameAsSipAddress and SendBusyAsAvailable are swapped

V 1.10.3

06 September 2020

Connected Product Dependencies

Custom Sessions Plugin v 6.6 or higher

From Core v 6.7 or higher, the plugin will be shipped in the package.
List plugin v 2.0 or higher

Available in Core v 8.0, v 6.7.15, and v 6.6.15
(new) ASP.NET Core 2.2.8 (or a later 2.2 series)

Feature improved behavior

General

(Feature 33521) Framework Upgrade to dotnet core 2.2

Feature internal enhancement

Dialogue Manager

(Enhancement 33538, 33085) Improved scenario when retrieving conversations in Dialogue Manager and Web Agent Service

V 1.10.2

25 August 2020

Connected Product Dependencies

Custom Sessions Plugin v 6.6 or higher

From Core v 6.7 or higher, the plugin will be shipped in the package.
List plugin v 2.0 or higher

Available in Core v 8.0, v 6.7.15, and v 6.6.15

Feature improved behavior

Dialogue Manager

(Feature 29632) Plain text emails don't show line breaks

Email Dialogue Provider

(Feature 32400) Add URL encoding to inbox subfolder names (for all levels)

Feature internal enhancement

Cm Dialogue Provider

(Enhancement 32578) Strip HTML from message

Dialogue Manager

(Enhancement 32622) Prevent ghost sessions
(Enhancement 32906) Add Messages endpoint
(Enhancement 32842) Add SentOrReceivedOn to conversation for GetConversations

Email Dialogue Provider

(Enhancement 32399) Processing email fails when no uri can be determined
(Enhancement 32261) Invalid Hashtags property
(Enhancement 29878) Improved scenario that the EDP stopped polling
(Enhancement 32655) Tags are split improperly for pluginflow comparison

V 1.10.0

Connected Product Dependencies

Custom Sessions Plugin v 6.6 or higher

From Core v 6.7 or higher, the plugin will be shipped in the package.
List plugin v 2.0 or higher

Available in Core v 8.0, v 6.7.15, and v 6.6.15

Feature improved behavior

Dialogue Manager

(Feature 31118) Batch GET messages

Feature internal enhancement

Dialogue Manager

(Enhancement 30344) Don't return lastAgentId for queued sessions
(Enhancement 31648) Search ucc ignored

Email Dialogue Provider

(Enhancement 32239) Strip HTML from message search body