Dialogue Cloud

Release Notes Dialogue Manager 1.10

Note: Update from 1.10.2 or lower will add a new dependency:

  • ASP.NET Core 2.2.8 (or a later 2.2 series)

V 1.10.4

08 September 2020

Connected Product Dependencies

  • Custom Sessions Plugin v 6.6 or higher

    From Core v 6.7 or higher, the plugin will be shipped in the package.

  • List plugin v 2.0 or higher

    Available in Core v 8.0, v 6.7.15, and v 6.6.15

  • ASP.NET Core 2.2.8 (or a later 2.2 series)

 

Feature internal enhancement

WebChat DialogueProvider

  • (Enhancement 34130) Values for UseCustomerNameAsSipAddress and SendBusyAsAvailable are swapped

 

V 1.10.3

06 September 2020

Connected Product Dependencies

  • Custom Sessions Plugin v 6.6 or higher

    From Core v 6.7 or higher, the plugin will be shipped in the package.

  • List plugin v 2.0 or higher

    Available in Core v 8.0, v 6.7.15, and v 6.6.15

  • (new) ASP.NET Core 2.2.8 (or a later 2.2 series)

 

Feature improved behavior

General

  • (Feature 33521) Framework Upgrade to dotnet core 2.2

 

Feature internal enhancement

Dialogue Manager

  • (Enhancement 33538, 33085) Improved scenario when retrieving conversations in Dialogue Manager and Web Agent Service

 

 

V 1.10.2

25 August 2020

Connected Product Dependencies

  • Custom Sessions Plugin v 6.6 or higher

    From Core v 6.7 or higher, the plugin will be shipped in the package.

  • List plugin v 2.0 or higher

    Available in Core v 8.0, v 6.7.15, and v 6.6.15

 

Feature improved behavior

Dialogue Manager

  • (Feature 29632) Plain text emails don't show line breaks

 

Email Dialogue Provider

  • (Feature 32400) Add URL encoding to inbox subfolder names (for all levels)

 

Feature internal enhancement

Cm Dialogue Provider

  • (Enhancement 32578) Strip HTML from message

 

Dialogue Manager

  • (Enhancement 32622) Prevent ghost sessions

  • (Enhancement 32906) Add Messages endpoint

  • (Enhancement 32842) Add SentOrReceivedOn to conversation for GetConversations

 

Email Dialogue Provider

  • (Enhancement 32399) Processing email fails when no uri can be determined

  • (Enhancement 32261) Invalid Hashtags property

  • (Enhancement 29878) Improved scenario that the EDP stopped polling

  • (Enhancement 32655) Tags are split improperly for pluginflow comparison

 

V 1.10.0

Connected Product Dependencies

  • Custom Sessions Plugin v 6.6 or higher

    From Core v 6.7 or higher, the plugin will be shipped in the package.

  • List plugin v 2.0 or higher

    Available in Core v 8.0, v 6.7.15, and v 6.6.15

 

Feature improved behavior

Dialogue Manager

  • (Feature 31118) Batch GET messages

 

Feature internal enhancement

Dialogue Manager

  • (Enhancement 30344) Don't return lastAgentId for queued sessions

  • (Enhancement 31648) Search ucc ignored

 

Email Dialogue Provider

  • (Enhancement 32239) Strip HTML from message search body