Release Notes Core 6.2

Note: CoreThe Core is the center of Anywhere365. It manages all the Dialogues. 6.2.31 or higher requires .DotNet Framework 4.7.1.

V 6.2.45

20 September 2018

Changes

  • None

 

Feature Internal Enhancements

  • (Enhancement 15536) Enhanced Application endpoint presence published

 

V 6.2.44

19 September 2018

Changes

  • None

 

Feature Internal Enhancements

 

V 6.2.43

4 September 2018

Changes

  • (Product Backlog Item 12709) Additional KPIs for Logged In Agents

 

Feature Internal Enhancements

  • None

 

V 6.2.39

22 August 2018

Changes

  • None

 

Feature Internal Enhancements

  • (Enhancement 13416) AgentAcceptWithDTMF with Direct Dailer failed
  • (Enhancement 14053) Integer Overflow in Stored Procedure Add_AgentPresence
  • (Enhancement 14221) DialcodePrompt doesn't search when input is shorter then configured
  • (Enhancement 14404) Enchanced UpdateNotWithinBusinessHoursSettings
  • (Enhancement 14418) Bot Framework, MSMQ stalls when botmanager is restarted
  • (Enhancement 14424) Select maximum number of agents for parallel hunt
  • (Enhancement 14479) TemporaryClosed changed to ForceClosed
  • (Enhancement 14480) Formal sign-in resets reason code
  • (Enhancement 14484) Wrapper information not filled when receiving call
  • (Enhancement 14608) Create setting for QualityMonitor timeout text
  •  

V 6.2.34

24 July 2018

Changes

  • (Product Backlog Item 10045) Email Dialogue Provider: Write EmailId in UCC_CallDetailTable

 

Feature Internal Enhancements

 

V 6.2.31

Note Not compatible with SharePoint ADFS

16 July 2018

Changes

  • (Product Backlog Item 13835) IvrDtmfEcho send volume @ same level as received level
  • (Enhancement 14105) Update .net framework to 4.7.1

 

Feature Internal Enhancements

 

V 6.2.24

26 June 2018

Changes

  • None

 

Feature Internal Enhancements

(Enhancement 13766) Changed criteria to avoid SP online throttling

(Enhancement 13715) RecordingHandler not initialized when sharepoint connection is delayed

(Enhancement 13716) Presence subscription: When state Subscribing takes to long, terminate and re-subscribe

(Enhancement 13733) ResubscribeFederatedAgentsInterval defaults to 0

(Enhancement 13733) Fixed shutdown EmailDialogue Provider

(Enhancement 13715) RecordingHandler not initialized when sharepoint connection is delayed

(Enhancement 13665) EmailDialogueProvider doesn't publish presence when chat is closed

 

V 6.2.19

20 June 2018

Changes

  • None

 

Feature Internal Enhancements

  • (Enhancement 13657) Many UCC's are starting slowly, many entries in Broker for match request.

 

V 6.2.18

18 June 2018

Changes

  • (Product Backlog Item 13340) Enable DTMF in DirectDialer session
  • (Product Backlog Item 13526) Message Busy: Automatic escape with Choice Blank

 

Feature Internal Enhancements

 

V 6.2.8

1 June 2018

Changes

  • None

 

Feature Internal Enhancements

  • (Enhancement 11532) Hunt doesn't wait for Welcome Recording
  • (Enhancement 12835) UCC doesn't start up due value error
  • (Enhancement 12860) Hunt not canceled when requesting hunt from queue in attendant
  • (Enhancement 12962) Verint service causing issues when Verint is not available
  • (Enhancement 13065) Removing failed started ucc from config does not work properly
  • (Enhancement 13150) Log is filled with errors when StartCopyRecording fails due to configuration error
  • (Enhancement 13225) Error while generating new welcome message tts (audio file gets removed while other question depends on it)

 

V 6.2.2

22 May 2018

Changes

  • None

 

Feature Internal Enhancements

  • (Enhancement 11907) Queue/ playlist messages heard during conversation

 

V 6.2.0

9 May 2018

Changes

  • (Product Backlog Item 10284) Add compatibility for Prompt SDK
  • (Product Backlog Item 11190) Improved fast ucc service start - defer sp connection
  • (Product Backlog Item 12370) Added support TextToSpeechResponseDto with Identity prompt

 

Feature Internal Enhancements