Install Presence Service
Note This feature requires an additional plug-in. Extra license is required. Please contact your Sales Contact to verify.
Installing WFM Presence Service
Note Make sure the WFM Service runs as the Anywhere365 Service account.
- Copy files to the Anywhere365 Application Server(s)
- Make sure that the .zip package is unblocked.
- Right click on the .zip file and choose ‘properties’
- Then click Unblock and Apply
- Unpack the .zip package
- Open PowerShell as administrator
- Navigate to the directory
- Run install.ps1
Configure WFM Presence Service
Depending on which WFM you are using different fields need to be entered.