Install Presence Service
Note This feature requires an additional plug-in. Extra license is required. Please contact your Sales Contact to verify.
Installing WFM Presence Service
Note Make sure the WFM Service runs as the Anywhere365 Service account.
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Copy files to the Anywhere365 Application Server(s)
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Make sure that the .zip package is unblocked:
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Right click on the .zip file and choose ‘properties’
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Then click Unblock and Apply
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Unpack the .zip package
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Open PowerShell as administrator
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Navigate to the directory
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Run install.ps1
Configure WFM Presence Service
Depending on which WFM you are using different fields need to be entered.
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