Note This feature requires an additional plug-in. Extra license is required. Please contact your Sales Contact to verify.
The SSRS Report subscription is used to write CDR information to a location where Injixo can retrieve the data.
Configuration SSRS Report subscription
- Navigate to the SSRS Management URL
- Upload the 2 Injixo reports
- CTI - Agent
- CTI - AgentQueue
- Configure the report to point to the Shared Data Source of the Anywhere365 database.
- Hover over the report and select Manage
- Select Data Sources
- Select Browse
- Select the Anywhere365DS
- Select Apply
- Configure a subscription that: (Learn More)
- Export as CSV
- Every 15 minutes , with a delay of 1 hour.
- To a fileshare used by Injixo.
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