Configure CallMe

Prerequisites

 

Configure CallMe for WebChat

  1. Open the web.config from you WebChat (in C:\inetpub\wwwroot\[Webchat_]\sfbwebchatplus\xml\settings.xml)
  2. Change the settings in callmehub:

    <callmehub>

    <hubconnectioncallmeurl>/callmeCallMe adds a button on your website where the customer can enter his / her number to be called by the UCC, saving the customer in telephone costs._[CallMeId]/signalr</hubconnectioncallmeurl>

    <hubcallmename>callMe</hubcallmename>

    </callmehub>

  3. Change the setting to enable the CallMeButton

    <callmeenabled>true</callmeenabled>