Configure URL Sharing

Introduction

When the pop-out version of the WebChat is used an additional window can be opened for URLs that are mentioned during the conversation. The advantage of this window is that a customer does not need to scroll all the way trough is conversation to find a specific URL.

 

Prerequisites

 

Preview

 

Configure URL Sharing

To enable this feature, open the Settings.xml (from C:\inetpub\wwwroot\WebChat_ucc_name\sfbwebchatplus\xml\settings.xml) and set the value to true.

<urlsharing>

<retrievepagetitles>true</retrievepagetitles>

</urlsharing>