Configure multiple ChatHunts
Note Only available on-premises and federatedWhen using Anywhere365 in combination with Federation you can easily add agents working with a Skype for Business or Teams account to your UCC..
If you want your agents to have multiple chat sessions at once you will need to do a little more configuration.
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Create additional TrustedApplicationEndpoints. You can use the ExtraEndpoint script for this. The script is always located HELPERSCRIPTS sub folder of the UCC install folder.
Name the endpoints for example:
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sip:ucc_name_chathunt01@domain.com
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sip:ucc_name_chathunt02@domain.com
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sip:ucc_name_chathunt03@domain.com
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Add those endpoints to the endpoints list on the SharePoint settings page and give them the modality "Chathunt".
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Restart UCC to activate Endpoints
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