Configure file sharing / photo sharing
Note Only available on-premises and federatedWhen using Anywhere365 in combination with Federation you can easily add agents working with a Skype for Business or Teams account to your UCC..
Introduction
Upload an image or a file from the webchat application to the agent. A button will be visible in the webchat application to upload files or images. The files are stored in an upload folder in the WebChatservice. The agent will get a link to download the file.
Prerequisites
-
Installed WebchatPlusWebservice, Learn More
Steps to configure File sharing
To enable the file sharing option, go to the file sfbwebchatplus/xml/settings.xml in the root of the WebChat application. Search for <filesharing>. Change the value of <enabled> to true. Clear your browser cache to see the result.
<filesharing >
…
<enabled>true</enabled >
…
</filesharing >
Steps to configure Photo sharing
To enable the photo sharing option, go to the file sfbwebchatplus/xml/settings.xml in the root of the WebChat application. Search for <photosharing>. Change the value of <enabled> to true. Clear your browser cache to see the result.
<photoharing>
…
<enabled>true</enabled >
…
</photoharing>
Note:
In version V 6.0.19175.1 and higher, all extensions are blocked by default, and only the allowed extensions configured in the AppSettings.config file are allowed.
<add key="AllowedFileExtensions" value="docx,txt,png"/>
<add key="AllowedPhotoExtensions" value="png,jpg,jpeg,gif,bmp"/>
Other versions lower than V 6.0.19175.1, you can configure allowed and blocked extensions in the settings.xml file.
<photosharing>
--
<allowedextensions>png,jpg,jpeg,gif,bmp</allowedextensions>
<blockedextensions></blockedextensions>
--
</photosharing>
<filesharing>
--
<allowedextensions>png,jpg,jpeg,gif,bmp</allowedextensions>
<blockedextensions>exe,bin,pif,msi,msp,com,scr,hta,cpl,msc,jar,bat,cmd,vb,vbs,vbe,js,jse,ws,wsf,wsc,wsh,ps1,ps1xml,ps2,ps2xml,psc1,psc2,msh,msh1,msh2,mshxml,msh2xml,scf,inf,reg</blockedextensions>
--
</filesharing>
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