Configure displayname

Introduction

You can change the name to display on the website.

 

Change Displayname

Prerequisites

  • Installed WebChat

Steps

  1. Login on the Anywhere365 Application server

  2. Open the following file in notepad

    C:\inetpub\wwwroot\ChatHub\appSettings.config

  3. Change the marked text to change the Displayname

    <add key="WebChatSubscriptions" value="Sip=sip:[Endpoint address]#ChatName=[Displayname] Webchat#CanChat=1#DefaultContactName=[Contact Name]#Email=info@domain.com#JobTitle=Agent#Mobile=0612345678#Phone=0123456789 #RequestAgentName=1”,/