Configure conversation pop-out in Microsoft Teams
Introduction
When new conversations are pop-out in Microsoft Teams, you don't need to switch back to the WebAgent. This way you can continue working directly in the WebAgent.
Configuration
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Open the Microsoft Teams client
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Open Settings (click on your profile top-right and select "Settings")
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Open the General Tab
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Check the "Turn on new meeting experience"
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Restart the Microsoft Teams client
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