Dialogue Cloud

Configure conversation pop-out in Microsoft Teams


When new conversations are pop-out in Microsoft Teams, you don't need to switch back to the WebAgent. This way you can continue working directly in the WebAgent.



  1. Open the Microsoft Teams client

  2. Open Settings (click on your profile top-right and select "Settings")

  3. Open the General Tab

  4. Check the "Turn on new meeting experience"

  5. Restart the Microsoft Teams client