Install WebAgent Service
Note Additional Anywhere365 WebAgent license required.
Introduction
The WebAgent Service is used for communication between the WebAgent FrontEnd and Anywhere365 components. This installation is not the installation of the WebAgent client.
Requirements
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EventForwarder Plugin installed and configured for WebAgent, Learn More
Installation
Configure UCC
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Open the Plugin Settings list
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Add the following settings:
Setting
Value
Scope
AttendantServiceUrl
https://fqdn FDQN stands for Fully Qualified Domain Name and specifies the exact location in the tree hierarchy of the Domain Name System (DNS). An example for [hostname].[domain].[top level domain] is [www].[microsoft].[com]/attendantservice
Note URL needs to be accessible from the WebAgent API service to the Attendant Service.
If on the same machine, you can use localhost.
DashboardServiceUrl
https://fqdn/dashboardservice
Note URL needs to be accessible from the WebAgent API service to the Dashboard Service.
If on the same machine, you can use localhost.
WebAgentService
CallPropertyServiceUrl
https://fqdn/CallPropertyService
Note URL needs to be accessible from the WebAgent API service to the Call Property Service.
If on the same machine, you can use localhost.
WebAgentService
TimelineServiceUrl
https://fqdn/UniversalTimelineService
Note URL needs to be accessible from the WebAgent API service to the Timeline Service.
If on the same machine, you can use localhost.
WebAgentService
Uri
http://fqdn/webagentservice
Note URL needs to be accessible from the UCC Service to the WebAgent API service.
If on the same machine, you can use localhost.
Warning: A domain can only connect to a single WebAgent Service. When running multiple UCC's Services, need to connect to the same WebAgent Service.
WebAgentService