Configure Sign-in for Web Agent

To enable your organization to the Web Agent, you need to have completed the following steps.

Prerequisites

Note Web Agent is not compatible with Internet Explorer, consider using Edge.

Before getting started make sure your account is enabled by WORKSTREAMPEOPLE to login on the Web Agent.

 

Onpremise

The URL "https://webagent.anywhere365.net" needs to be in the CrossDomainAuthorizationList list of Skype for BusinessSkype for Business (formerly Microsoft Office Communicator and Microsoft Lync) is an instant-messaging client used by Anywhere365. In order to use SFB, a Microsoft Skype for Business Server is required. Skype for Business is enterprise software; compared to Skype, it has different features that target businesses..

 

Viewing the Allowed List

In the Skype for Business Server Management Shell on Skype server (front end, application), execute the following command:

Get-CsWebServiceConfiguration | select -ExpandProperty CrossDomainAuthorizationList

 

Editing the Allowed List

In the Skype for Business Server Management Shell on any Skype server (front end, application), execute the following commands (replacing the text in {} with your values):

$x = New-CsWebOrigin -Url "https://webagent.anywhere365.net"
Set-CsWebServiceConfiguration -Identity "Global" -CrossDomainAuthorizationList @{Add=$x}

 

(Optional) Get Identity of Skype for Business Server

If you do not know the value of Identity for your Skype for Business Server, you can run the following command to see all identities configured on the server:

Get-CsWebServiceConfiguration | select identity

 

Office365

The Office365 administrator needs to approve the Web Agent App, to be able to login.

This can be done by following:

  1. As administrator got to https://webagent.anywhere365.net/login?consent=1
  2. As administrator login using the Office365 button, after wards the administrator needs to approve.
  3. After this all users in the organization can login on https://webagent.anywhere365.net