Dialogue Cloud

Web Agent Browser Compatibility Overview

Note Additional Anywhere365 WebAgent license required.

When utilizing WebRTC clients (in combination with Teams Voice Channel), Google Chrome and Microsoft (Chromium) Edge are supporting audio- and call handling.

If Web Agent is used for Anywhere365 WebRTC channel only, the following browsers are supported: Microsoft Edge, Google Chrome, Mozilla Firefox and Apple Safari.

Introduction

The below overview gives you information about which browsers are compatible with which user platform (Learn More).

 

Browser overview

Conversation controls can be used to directly control the active conversation.

Feature

Teams

Google Chrome

Microsoft (Chromium) Edge

Microsoft Edge Legacy

Version 44.18362.449.0 or higher

 

Mozilla Firefox

Apple Safari