Web Agent Browser Compatibility Overview

Note Additional Anywhere365 WebAgent license required.

When utilizing WebRTC clients (in combination with Teams Voice Channel), Google Chrome and Microsoft (Chromium) Edge are supporting audio- and call handling.

If Web Agent is used for Anywhere365 WebRTC channel only, the following browsers are supported: Microsoft Edge, Google Chrome, Mozilla Firefox and Apple Safari.


The below overview gives you information about which browsers are compatible with which user platform (Learn More).


Browser overview

Conversation controls can be used to directly control the active conversation.



Skype for Business WebRTC

Google Chrome


Microsoft (Chromium) Edge


Microsoft Edge Legacy

Version 44.18362.449.0 or higher


Mozilla Firefox


Apple Safari