What's new in WebChat 2.4

Note: An additional Anywhere365 WebAgent for Omnichannel license is required.

Available in bundle: DC2022.03

Introduction

The below a details of new features that are added to the WebChat 2.4

The Post-Dialogue Adaptive card can now also have the input disabled, see example:

Copy

Script

postDialogue: {
    adaptivecard: {
        id: 'AdaptiveCardId',
        disableInput: true
    }
}

When enabled the input the customer uses will be grayed out until the adaptive card has been submitted.