Install WebChat for WebAgent

Note This product is part of an Invitation Release. Please contact your Sales Contact for more information.

Note Additional Anywhere365 WebAgent license required.

Note Enterprise license and higher

To install the WhatsApp Dialogue Provider the following steps need to be made.

Prerequisites

  • CallPropery service installed and configured, Learn More

  • Universal Timeline service installed and configured, Learn More

  • ListsPlugin installed and configured, Learn More

 

Link UCC to WebAgent

First the WebAgent Service need to be installed.

 

Install Custom Sessions

For the UCC the to be able to handle Text Session, the custom sessions plugin needs to be deployed.

 

Install WebChat Dialogue Provider

The next step is to deploy the WebChat Dialogue Provider

 

Install WebChat FrontEnd

After the backend has setup, we can deploy the WebChat Front End