Dialogue Cloud

Install WebChat 2.0 for WebAgent

Note: An additional Anywhere365 WebAgent for Omnichannel license is required.
Note: An Enterprise license or higher is required to access these features.

To install the WebChat Dialogue Provider the following steps need to be made.

Link UCC to WebAgent

First the WebAgent Service need to be installed.

Install WebChat Dialogue Provider 2.0

The next step is to deploy the WebChat Dialogue Provider 2.0

Install WebChat 2.0 FrontEnd

After the backend has setup, we can deploy the WebChat 2.0 Front End