Install Text Handler

Note Additional Anywhere365 WebAgent license required.

Note Enterprise license and higher

To install the Text handler the following steps need to be made.

Prerequisites

  • CallPropery service installed and configured, Learn More

  • Universal Timeline service installed and configured, Learn More

  • ListsPlugin installed and configured, Learn More

 

Link UCC to WebAgent

First the WebAgent Service need to be installed.

 

Install Custom Sessions

For the UCC the to be able to handle Text Session, the custom sessions plugin needs to be deployed.

 

Install Text Handler

The next step is to deploy the Text Handler