Plugin Flow Settings examples for Text handler

Introduction

The Text Handler can make use of the Plugin Flow Setting. This can be used to route the conversation to a skill.

 

Statements

AND Statement

The AND statement can be used if the item needs to match on two or more values:

Attribute

Operator

Value

Order

Condition

Action

Skill

Subject

Equals

CoreThe Core is the center of Anywhere365. It manages all the Dialogues.

1.00

AND

 

 

Subject

Equals

Version

1.10

 

Skill

Skill 1

Subject

Equals

Version

2.00

 

Skill

Skill 2

 

Examples:

  • Subject "I want to know my Core version" = Goes to Skill 1

  • Subject "I want to know my version number" = Goes to Skill 2

 

OR Statement

The OR statement can be used if the item needs to match on one of more values:

Attribute

Operator

Value

Order

Condition

Action

Skill

Subject

Equals

Core

1.00

OR

 

 

Subject

Equals

Attendant

1.10

 

Skill

Skill 1

Subject

Equals

Version

2.00

 

Skill

Skill 2

 

Examples:

  • Subject "I want to know my Core version" = Goes to Skill 1

  • Subject "I want to know my Attendant version" = Goes to Skill 1

  • Subject "I want to know my version number" = Goes to Skill 2

 

ELSE Statement

The else statement can be used if all else doesn't match. For example:

Attribute

Operator

Value

Order

Action

Skill

Subject

Contains

Core

1.00

Skill

Skill 1

Subject

Contains

Attendant

2.00

Skill

Skill 2

Subject

Does not Contains

Core

3.00

Skill

Skill 3

 

Examples:

  • Subject "I want to know my Core version" = Goes to Skill 1

  • Subject "I want to know my Attendant version" = Goes to Skill 2

  • Subject "I want to know my version number" = Goes to Skill 3