Additional Configuration SharePoint Template

Anywhere365 interface with SharePoint REST API

SharePoint 2013 introduces a Representational State Transfer (REST) service, which can be exploited by Anywhere365.

Configure Alert Supervisor and Scale Agents Up

Setup an alert to the supervisor and scale up more agents automatically.

Configure Last Agent Routing

Learn how to configure Last Agent routing.

Configure Reports Shortcut

Set a shortcut directly to the reports.

Configure SharePoint on HTTPS

Change port when using SharePoint on the same server as Anywhere365.

Configure Timerjobs

Steps to setup a scheduled timerjob task.

Configure RetentionPolicy

Steps to setup a scheduled retention policy task.

Configure Surveys to SQL on SP Online

Step to setup SharePoint Surveys (Questionaire) on SharePoint Online.

Configure List Permissions on SP Online

Learn how to setup list permission on the 5.2 online template.

Configure CallBack Queue on SP Online

Steps to enable the CallBack Queue on SP Online.

Use Copy Settings Script

Learn how to use the Copy settings script.