OmniTracker plugin for Inflight Snapper
Note This feature requires an additional plug-in. Please contact your Sales Contact to verify if a plug-in is purchased.
An interface between Anywhere365 and OmniTracker might significantly improve the service provided to a caller and the productivity of the Agents or Supervisor
By connecting Anywhere365 to OmniTracker via this interface Agents not only receive incoming calls but also automatically send to OmniTracker the data of that caller. This occurs when a caller is identified via their phone number or customer id.
Did you find this page helpful?
Sorry about that
Why wasn't this helpful? (check all that apply)
Thank you for your feedback.
Want to tell us more?
Email your feedback to our documentation team.
Thanks for taking the time to give us some feedback.