Dialogue Cloud

Configure options to hide or disable settings

Introduction

As a System Administrator it is possible to disable and/or hide settings in the configuration of Snapper for agents that are not allowed to see or change some of the settings. In the config you will find two new fields for every setting:

  • Enabled (The setting is changeable or read-only in Snapper)

  • Visible (The setting is visible or invisible in Snapper)

Prerequisites

  • Snapper v 8.2 or higher

Configure

There are two ways to change the fields in Snapper:

  1. In the configuration that can be found at:

    Copy
    Path
    %appdata%\Workstreampeople\Snapper\config.xml
  2. During an Unattended Installation, in the Command you can add concatenated parameters to make all settings read-only or invisible. Example:

    Copy
    Command
    msiexec /i c:\Install\Setup.msi /qn /norestart /log c:\Install\install.log
    ENABLEAUTOMATICANSWER="true"
    ENABLEAUTOMATICANSWERVISIBLE="false" ENABLEAUTOMATICANSWERENABLED="false"
    AUTOMATICANSWERINTERVAL="03"
    AUTOMATICANSWERINTERVALVISIBLE="false" AUTOMATICANSWERINTERVALENABLED="false"

    To make the explanation simple, add the setting-name as parameter and add ENABLED and/or VISIBLE to it and set that to false. By default, all settings are visible and changeable by the agent.

Note: To learn how to combine this with the regular Unattended installation settings, Learn More