Update Remote Presence Updater Service

Note Corporate license or higher.

Installing the Remote Presence Updater service

  1. Unzip the RemotePresenceChanger installer package on the UCCUCC stands for Unified Contact Center and consists of a queue that can be handled by Agents. Each UCC has its own settings, interactive voice response questions and Agents with specific skills. Agents can be member of, or sign up to, one or more UCCs. server.

  2. Open the properties.ps1 in Notepad or a similar editor.

  3. Run the Windows PowerShell as administrator (a user with equal right to the Anywhere365 Installation account, Learn More)

  4. Navigate to the installation folder

  5. Run the UpdateRemotePresenceChanger.ps1 script

  6. Let the script run and finish

  7. Done