Remote Presence Updater

Note Corporate license or higher.

With the Remote Presence Updater you are able to adjust the presence of the agents within a UCC, directly from your Inflight Snapper.

 

Features Values

Note: Some features are only available with the corresponding license, this is indicated by one of the following icons. If no icon is shown, the feature applies to all mentioned licenses below. (Not applicable for basic queue or reception ucc)

Workgroup

Small Business

Corporate

Enterprise

Enterprise Plus

 

Agent Management

Dialouge Intelligence