Dialogue Cloud

Install Dialogue Manager

Note Additional Anywhere365 WebAgent license required.

Note Enterprise license and higher

Installation

Add PluginsSettings

  1. Open the UCC Config page on SharePoint

  2. Open the Plugin Settings list

  3. Add the following settings:

    Setting

    Value

    Scope

    Enabled

    TRUE

    DialogueManager

    SqlConnectionString

    Data Source=FQDN\INSTANCE;Initial Catalog=DATABASENAME;Integrated Security=True;MultipleActiveResultSets=True

    Note When creating a login or a password make sure it does NOT contain the following characters: # $ [] () , ; ? * ! @ = . % &

    DialogueManager

    Uri

    http://fqdn FDQN stands for Fully Qualified Domain Name and specifies the exact location in the tree hierarchy of the Domain Name System (DNS). An example for [hostname].[domain].[top level domain] is [www].[microsoft].[com]/dialoguemanager

    DialogueManager

    Uri

    http://fqdn/webagentservice

    Note URL needs to be accessible from the UCC Service to the WebAgent API service.

    If on the same machine, you can use localhost.

    WebAgentService

 

Add Endpoint

  1. Open the UCC Config page on SharePoint

  2. Open the Plugin Settings list

  3. Add DialogueManager settings endpoint to ListsPlugin ListsEndpoints

    Note Add to the existing item and separate with "Enter".

    Setting

    Value

    Scope

    ListsEndpoints

    http://FQDN/webagentservice/api/v1/settings

    http://FQDN/DialogueManager/api/v1/settings

    ListsPlugin