Dialogue Studio Scenarios

Below a list of various scenarios for Anywhere365 Dialogue Studio

Basic

• How to configure a Simple IVR in Dialogue Studio

• How to configure a simple Chat Bot in Dialogue Studio

• How to configure a simple Voice Bot (with OpenAI) in Dialogue Studio

Advanced

• How to configure Last Agent Routing in Dialogue Studio

• How to connect DialogFlow in Dialogue Studio

• How to connect Service Now in Dialogue Studio

• How to configure SSML in Dialogue Studio

Authentication

• How to authenticate Microsoft Dynamics 365 on behalf of user in Dialogue Studio

• How to authenticate Microsoft Graph on behalf of user in Dialogue Studio

• How to authenticate Microsoft Graph without a user in Dialogue Studio

• How to authenticate SharePoint Online without a user in Dialogue Studio

Tricks

• How to configure a catch node in Dialogue Studio

• How to pull data from a source in Dialogue Studio