Specific Chat

Introduction

This report displays chat log of one conversation.

 

 

ChatLog

Item

Description

Contact

Name of contact

Message

Value of event

 

Parameter

Item

Description

id

Show the Conversation information of selected id

Dialogue

Filter on the Dialogue Type

Type

Filter on the Conversation Type

Modality

Filter on the Modality Type

Businesshours

Filter dialogue on Businesshours:

  • Show all
  • Show inside businesshours
  • Show outside businesshours