Show hidden parameters in Dialogue Intelligence reports
Most of the reports share the same parameters, for example you can use the Skill filter on the UCCUCC stands for Unified Contact Center and consists of a queue that can be handled by Agents Each Contact Center has its own settings, interactive voice response questions and Agent with specific skills. Agents can be member of, or sign up to, one or more Contact Centers. or Caller report.
An overview of all parameters can be found in Available Parameters.
Show hidden parameters
So make a hidden parameter visible:
- Navigate to the 'SQL Server Reporting Services'
- (Optional) Open Folder if reports are placed in a Folder
- Select the dropdown button of the report you want to edit.
- Select Manage
- Select Parameters
- Uncheck Hide option
- Fill Display Text
- Click Apply
The parameter is now visible for users.
Did you find this page helpful?
Sorry about that
Why wasn't this helpful? (check all that apply)
Thank you for your feedback.
Want to tell us more?
Email your feedback to our documentation team.
Thanks for taking the time to give us some feedback.