Hide contact information from Dialogue Intelligence
By default the reports show the contact uri in the report. If you want to limit this you can hide this information so that is will be replaced with anonymous data while keeping its functionality.
Without anonymous filter: tel:+31612312312
With anonymous filter: tel:xxxx312
Change default value Anon
Navigate to the 'SQL Server Reporting Services'
Note Based on your version of SSRS the layout will differ, but the actions will have similar names.
(Optional) Open Folder if reports are placed in a Folder
Select the dropdown button of the report you want to filter
Note: If you don't see this option, you do not have enough permissions.
Change the value in Default Value of one of the following to "Enabled":
Anon = Anonymize all Agents, Callers, Supervisors and Transferees uri
Anon_Agent = Anonymize agents uri
Anon_Caller = Anonymize callers uri
Anon_Supervisor = Anonymize supervisors uri
Anon_Transferee = Anonymize transferees uri
The parameter's default value has now been changed.
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