Dialogue Cloud

Settings

The UCC settings are used for configuring a single UCC.

With the Anywhere365 platform it is possible to configure the settings for a single UCC. Each setting will be listed below.

Note: Some features are only available with the corresponding license, this is indicated by one of the following icons. If no icon is shown, the feature applies to all mentioned licenses below. (Not applicable for basic queue or reception ucc)

Workgroup

Small Business

Corporate

Enterprise

Enterprise Plus

 

 

CDR

 

 

Config

 

Flow

 

Dialer

 

Playlists

 

QM

 

Recording

 

Speech

 

Transcription and Translator

 

User

 

Voicemail