How to enable screen sharing in UCC

To enable screen sharing for UCCUCC stands for Unified Contact Center and consists of a queue that can be handled by Agents Each Contact Center has its own settings, interactive voice response questions and Agent with specific skills. Agents can be member of, or sign up to, one or more Contact Centers. Dialogues.

On each client which need to present there desktop run the following reg key:

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\LyncMicrosoft Lync (formerly Microsoft Office Communicator) is an instant messaging program designed for business use and is the successor of Windows Messenger. In order to use Lync, a Microsoft Lync Server is required.]

"EnableP2PScreenSharingOverVideo"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Lync]

"EnableP2PScreenSharingOverVideo"=dword:00000000

Afterwards restart the Skype for BusinessSkype for Business (formerly Microsoft Office Communicator and Microsoft Lync) is an instant-messaging client used by Anywhere365. In order to use SFB, a Microsoft Skype for Business Server is required. Skype for Business is enterprise software; compared to Skype, it has different features that target businesses. client.

Did you find this page helpful?

Yes No

Sorry about that

Why wasn't this helpful? (check all that apply)

Couldn't find what I was looking for

Instructions confusing or unclear

Instructions didn't work

Thank you for your feedback.

Want to tell us more?

Email your feedback to our documentation team.

Great!

Thanks for taking the time to give us some feedback.