How to Configure UCC Timezone

Introduction

When in an Anywhere365 environment with multiple timezones. Each UCC can have it's own timezone. Configuring timezones will have effect on:

• Business hours

• Holidays

• Timerjobs

• Workjobs

• CDR Database

 

How to Configure UCC Timezone

Core 6.0 (or higher) with SharePoint 2013 or higher

 

Core 5.0 (or lower) or SharePoint 2010

1. Navigate to the UCC settings site

2. Open Site Settings (top right corner)

3. Under Site Administration open Regional settings

4. Use the drop down Time zone to select the desired timezone

5. Open the list Settings

6. Add new item

7. Enter as TimeZone as key

8. Use the drop down Value to select the desired timezone

9. For all changes to apply, you need to restart the UCC

 

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