How to configure Chat Recording

Introduction

With Chat Recording you can read back the chat conversations directly from the Anywhere365 Dialogue Intelligence reports or use the information for example in Machine Learning.

Requisite

License needs to be Corporate or higher

How to Configure Chat Recording

Add the following setting in the Settings list
1. EnableChatLogRecording– with value true

See Chatlog

You can see the chatlog in the Specific Chat report in the Dialogue Intelligence, Learn More

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