GoLive! Online Manual How to configure Chat Recording
Introduction
With Chat Recording you can read back the chat conversations directly from the Anywhere365 Dialogue Intelligence reports or use the information for example in Machine Learning.
Requisite
- License needs to be Corporate or higher
How to Configure Chat Recording
- Add the following setting in the Settings list
- EnableChatLogRecording– with value true
See Chatlog
You can see the chatlog in the Specific Chat report in the Dialogue Intelligence, Learn More
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