SugarCRM plugin for Core
Note This feature requires an additional plug-in. Please contact your Sales Contact to verify if a plug-in is purchased.
The SugarCrm plugin retrieves data from a rest service by using the phone number or sipThe Session Initiation Protocol (SIP) is a protocol to make multimedia communication (audio, video and other data communication) possible and it is also used for Voice over IP (VoIP). SIP has similarities with other Internet protocols such as HTTP and SMTP. uri of the caller in a query. If no contact person is identified, a manual search is also possible. Cases related to the caller will also be displayed (if available).
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