SugarCRM plugin for Core

Note This feature requires an additional plug-in. Please contact your Sales Contact to verify if a plug-in is purchased.

Note These connectors are used for the Extension Window for Skype for Business, Learn More

The SugarCrm plugin retrieves data from a rest service by using the phone number or sip uri of the caller in a query. If no contact person is identified, a manual search is also possible. Cases related to the caller will also be displayed (if available).