Custom Sessions plugin for Core
Note This feature requires an additional plug-in. Please contact your Sales Contact to verify if a plug-in is purchased.
The Custom Sessions plugin allows external applications to create session in the UCCUCC stands for Unified Contact Center and consists of a queue that can be handled by Agents Each Contact Center has its own settings, interactive voice response questions and Agent with specific skills. Agents can be member of, or sign up to, one or more Contact Centers.. This allows for applications to use the rich functionality of the CoreThe Core is the center of Anywhere365. It manages all the Dialogues..
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