Configure CSV plugin
The format of the csv:
|
PhoneNumber |
Name |
Company |
Info XX |
Info XX |
Dossier XX |
Dossier XX |
|---|---|---|---|---|---|---|
|
+31123456789 |
XX |
XX |
XX |
XX |
XX |
XX |
The first three columns are mandatory for correct functioning of the plugin.
The customer can add additional caller related fields by adding additional columns; the column name should start with “Info” followed by a suffix that can be defined by the customer (above represented as XX).
If the customer also want to display cases in the extension window, again additional columns can be added, in this case the prefix should be “Dossier”.
See also example file here.