AFAS Profit Online plugin for Core
Note This feature requires an additional plug-in. Please contact your Sales Contact to verify if a plug-in is purchased.
An interface between Anywhere365 and AFAS Profit Online might significantly improve the service provided to a caller and the productivity of the Agents or Supervisor.
By connecting Anywhere365 to AFAS Profit Online via this interface Agents not only receive incoming calls but also automatically receive the AFAS Profit Online data of that caller. This occurs when a caller is identified via their phone number or customer id.
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