Core - Enterprise Plus

Note Enterprise Plus License Only

Introduction

With the Enterprise Plus License, you will be able to use additional Services for separate UCCUCC stands for Unified Contact Center and consists of a queue that can be handled by Agents. Each UCC has its own settings, interactive voice response questions and Agents with specific skills. Agents can be member of, or sign up to, one or more UCCs.’s.

 

Advantages

Below a list of the advantages of using Enterprise plus: