Install the first UCC

Pre-install checks

  1. Start Skype for Business Server Management Shell, use the Get-CsManagementStoreReplicationStatus command and check if UpToDate is true.

  2. Check the Skype for Business Server Deployment Wizard if steps 1 and 3 are completed.

  3. When a failover install is done, check if all servers are within the same pool. Type Get-CsTrustedApplicationComputer in Skype for Business Server Management Shell.

  4. When installing on a Lync2013 / Skype for Business server make sure the installation dvd is mounted.


Install Core

  1. Copy Core Install files to the Anywhere365 Server, for example drive:\install.

  2. Make sure that the .zip package is unblocked:

    1. Right click on the .zip file and choose ‘properties’

    2. Then click Unblock and Apply

  3. Unpack .zip package.

  4. Edit properties file (properties.ps1)

    1. Set an application id, used for trusted endpoints + SIP address

      $AppId = "< application id >"

      Warning Use lowercases and no spaces.

    2. Set the domain name of the service account

      $domain = "<domain name>"

    3. Set the service account name without the domain name

      $account = "<service acount name> (no domain)"

    4. Set the application pool fqdnFDQN stands for Fully Qualified Domain Name and specifies the exact location in the tree hierarchy of the Domain Name System (DNS). An example for [hostname].[domain].[top level domain] is [www].[microsoft].[com]

      $AppPoolName = "< app pool fqdn of the Anywhere365 server>"

      Tip You can look this up in PowerShell: Get-CsTrustedApplicationPool | select PoolFqdn | Sort PoolFqdn

    5. Specify a port number

      $Port = 6000

    6. Specify the sip domain name

      $SipDomain = "< sip domain name (>"

      Warning Use lowercases and no spaces.

    7. (Optional) Specify the Settingsurl

      $settingsUrl = "<settingsurl>"

      Note Example settingsurl: "<>"

      This is the direct url to the sharepoint configuration of the UCC

  5. Save the properties file.

    Warning Make sure Skype for Business DVD is mounted.

  6. Open power shell as administrator

  7. (When using pre Windows 2012 R2) Set-ExecutionPolicy remotesigned

    1. Y

  8. Navigate to extracted files

  9. Run installUCC.ps1

    drive:\Install\UCC-xx> .\InstallUCC.ps1

    1. This will take some time

    2. Red text means an error, check the error before restarting

      1. Error: "Grant-CsConferencingPolicy: Wait a minute and start installUCC.ps1 again

      2. Error: Remote PowerShell: Run create LyncObjectsscript on Front End Server

  10. During the installation the following prompts will be offered

    1. Enter password for ...- Enter the password of the account entered in the properties.ps1

    2. Do you want to install a local SQL-Express instance? - If Local SQL Express will be used, select yes.

    3. Please select disk letter for install location - When the server has multiple disks, select the correct disk. (will be skipped of only 1 disk is available)

    4. If you would like to provide a custom application id.... - You can use an alternative application id for the presence provider, for example is you have multiple application servers.

  11. Read the warnings very carefully to see whether the server needs a reboot. If not sure, just reboot the server.


Adding License Key

  1. Request Key at WORKSTREAMPEOPLE

  2. Receive License Key from WORKSTREAMPEOPLE

  3. Copy key to

    6.3: C:\ProgramData\Anywhere365\Core\Service\UnifiedContactCenterService\

    6.0: C:\Program Files\Anywhere365\Core\

    5.0: C:\Program Files\UCC\

  4. Configure license in Config.xml (Example file provided in Core installation media folder.)

  5. Copy config.xml to

    6.3: C:\ProgramData\Anywhere365\Core\Service\UnifiedContactCenterService\Config.xml

    6.0: C:\Program Files\Anywhere365\Core\Config.xml

    5.0: C:\Program Files\UCC\Config.xml



Continue reading on how to install your first UCC.

Install SharePoint Template


Configuring configuration page

SharePoint Template - Configure Site

Starting UCC

Configure UCC