Update CallMe

Introduction

Below the instructions to update the Anywhere365 CallMeCallMe adds a button on your website where the customer can enter his / her number to be called by the UCC, saving the customer in telephone costs..

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Update

  1. Download and unzip the latest version of the CallMe software on the UCCUCC stands for Unified Contact Center and consists of a queue that can be handled by Agents Each Contact Center has its own settings, interactive voice response questions and Agent with specific skills. Agents can be member of, or sign up to, one or more Contact Centers. server.

  2. Run the Windows PowerShell as Administrator

  3. Navigate to the installation folder.

  4. Run the UpdateCallMe.ps1 script.

  5. Let the script run and finish.

  6. Open Services.

  7. Restart the UCC.