CallMe

Note Enterprise license and higher

Introduction

You can now add a button to your website. When somebody clicks that button, they can put their number or Skype address in. The UCC will then directly and automatically call the website visitor on the number (or SIP address) of the device he appointed and at the same time hunt for an agent with the proper skill and dials the caller to connect the two parties. All other functionality, such as reporting and call recording are still available.

 

Features Values

Note: Some features are only available with the corresponding license, this is indicated by one of the following icons. If no icon is shown, the feature applies to all mentioned licenses below. (Not applicable for basic queue or reception ucc)

Workgroup

Small Business

Corporate

Enterprise

Enterprise Plus

 

Dialogue Intelligence

Dialogue Management

Dialogue Providers

Extensions