There are several scenario’s thinkable for use of the Visitors Plugin. The first one is that the reception desk sends an invite for a calendar item (meeting request) to a visitor and to an agent. The other scenario is where the agent sends the invite to a visitor and also invites the reception desk. The reception desk is than able to check-in the visitor upon its arrival. When the reception desk checks-in the visitor, the agent (based on the same domain) gets a Skype for Business / Microsoft Teams instant message. If the agent replies that message with “OK”, the visitor will be checked-in. The visitor will automatically be checked-out when the time of the appointment is expired.
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