Microsoft Teams plugin for Attendant

Note This feature requires an additional plug-in. Please contact your Sales Contact to verify if a plug-in is purchased.

Introduction

The plugin allows you to see the teams you are a member of in Microsoft Teams in the Attendant and transfer calls to the members of these teams, assuming they have a phone number to transfer to. In order to use the plugin an app in Azure will need to be created. We will first go into detail how to create this app before moving on to the installation of the plugin

 

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