Install Record Button plugin

Note Corporate license or higher.

Note This feature requires an additional plug-in. Please contact your Sales Contact to verify if a plug-in is purchased.

Install Plugin

  1. Run the Record Button installer

  2. Read and accept the License Agreement by checking the “I accept the terms in the License Agreement” box.

  3. Click "Next"

  4. Click "Install"

 

Configure UCC

  1. Open the UCC Settings list

  2. Add / modify the following settings:

    1. UseAudioRecording = true

    2. SaveRecordingByDefault = false

    3. AgentCanEditAudioRecording = true