Install Address Book for Active Directory and Exchange plugin

Note This feature requires an additional plug-in. Please contact your Sales Contact to verify if a plug-in is purchased.

Warning only one plugin of the type addressbook can be installed.


  • Azure App client id, Learn More

    With the following API Permissions:

    • EWS.AccessAsUser.All | Delegated



  1. Start the installer (msi) for the Addressbook Plugin.

  2. Click “Next”.

  3. Read the “End-User License Agreement” and check “I accept the terms in the License Agreement”.

  4. Click “Next”.

  5. Click “Next” again.

  6. Click “Install”.

  7. When a “User Account Control” window appears requesting permissions, approve by clicking “Yes”.

  8. After installation Click “Finish”.



At start the AD Addressbook is not working, this is because there is no account configured.

To Configure an account for the addressbook, follow the next steps:

  1. Make sure the Attendant is started and license is entered.

  2. Go to “Settings

  3. Navigate to the “Plugins” Tab

  4. Select the plugin named “AD and Exchange Addressbook

  5. Change the values of the general settings if needed, they are good by default.

  6. Add a account for both Exchange and Active Directory Account by filling in the fields:

    1. Exchange:

      1. Username – Username of the account used
        (email or domain\user, sample: or Anywhere365\user)

      2. E-mailaddress – E-mailaddress of the account used, sample:

      3. Password – Password of the account

      4. Exchange version – Select version that the exchange server uses

      5. Address of webservice – the asmx webservice URL, for Office 365 it is filled automatically

    2. Exchange Azure Connection Settings

      1. Use Azure Credentials from User Settings = Set on true if you want to use the same user configured in the "Users" tab.

      2. Client Id = The client id of the Azure App, Learn More

      3. Tenant Id = The tenant Id of your organization

      4. Connect to account = Click to sign into your Office365 account.

    3. Active directory:

      1. Host – The server where the active directory is hosted, sample:

      2. Base – Distinguished name, which is a sequence of relative distinguished names (RDN) connected by commas. (CN=Jeff Smith,OU=Sales,DC=Fabrikam,DC=COM)

        Note If you want the whole AD, you can use: DC=Fabrikam,DC=COM (Change to your own domain)

      3. Username – Username of account with access on the AD Server (Domain\Username)

      4. Password – Password of user with access to AD Server

      5. SSL – Check if a secure protocol is used for connecting to AD Server with LDAP

      6. Port – Port used to connect to Server (Defaults are 389 for unsecure and 636 for secure)

  7. Click the “ x “ icon to close the plugin information

  8. Exit the settings by clicking the arrow

The settings for the plugin are configured and it should start to load all information in the addressbook tab.