If you have custom reports based on SSRS which information is not provided through our PowerBI templates, please contact your delivery partner to help relate you to a suitable PowerBI partner.
Realtime reporting using data mining techniques, enabling comprehensive Business & Dialogue Intelligence
Intelligence & Reporting
Besides the feature to add the Chat modality, Anywhere365 also provides the feature to log the chat sessions for future references.
With classification you can tag the call during the session, so the manager is able to get more information about each category of call classifications.
Anywhere365’s client software supports multiple languages.
Dialogue Intelligence for SSRS is available in the following languages: