On Premises

Adaptive Cards


Adaptive Cards Adaptive Cards are preformatted boilerplate messages that can be selected by an agent to be sent to a client. They are written using an open card exchange format that allows the developers to 'write once' and share with any compliant host application can be used as UI components for WebChat 2. For example, you can use it as a question form:

How to Access the List

Because the Adaptive Cards are only used for the Dialogue Manager, it has not been made visible from the Anywhere365 front page menu. Accessing the list can be done by either:

  1. Adding "Lists/AdaptiveCards/AllItems.aspx" to your SharePoint site collection URL.

    Example: https://SharePointOnlineURL/<sitecollection>/<uccsite>/Lists/AdaptiveCards/AllItems.aspx

  2. Or navigating to "Site Contents" and select the list "AdaptiveCards".

Explanation per field

In order to manage Adaptive Cards, the following fields should be filled in:




Name of the Adaptive Card.


Id of the Adaptive Card. This field is used for selecting the Adaptive Card in the WebChat 2 config.


This field can be used as a description for the Adaptive Card

Adaptive Card Payload

The card payload designed on: https://adaptivecards.io/designer/


The response that is sent back to the customer after submitting the Adaptive Card.

 Tip: You can use placeholder for a more personal greeting, for example: Thanks {standard.customerName} for sharing, let's look for an agent.


Many sample Adaptive Cards can been seen and downloaded from the public Adaptive Cards site: https://adaptivecards.io/samples/

More information

For more information on configuring the WebChat2 Front End, Learn More

Create/Edit/Remove item

Item can be created, edited or removed.

Warning: Updates to the system take place in real-time. Entering the incorrect information here may cause issues with your software. Proceed with caution.