Timerjobs
Note
For SharePoint Online (and the SharePoint Template 6.0 or higher), the Timerjob replacement with Microsoft Power Automate should be used . See: Microsoft Power Automate to schedule updates to the Welcome Message
Below instructions are only suitable for SharePoint Server deployments. Running frequent repetitive remote Powershell scripts against SharePoint Online are increasingly running into throttling Throttling, in the context of a software cloud delivery service, is the practice of temporarily suspending or diminishing access to a service offering to a cloud customer. Because cloud platforms are mostly multi-tenant, shared platforms and the usage at any moment of many customers is unpredictable, throttling is a normal and logical procedure of retaining a cloud service for all customers, sometimes at the expense of one or a handful of customers who are at that time using too many resources for the backend platform. Not only a customer itself, but also a "noisy neighbour" on the same platform can be the cause of throttling. Usually service will be resumed at a normal level after a short cool-down period, but can even take up to 24 hours or more. In Microsoft 365 throttling is usually indicated by "429 errors" or "server too busy" messages in logfiles or replies. thresholds of Microsoft 365.
Note
The SharePoint sites Time Zone is used as active Time Zone.
Timerjobs can be used to change the configuration of Anywhere365 on set points of time. The Timer Job functionality gives the user the possibility to change certain settings on set point of time (at 5 minute intervals).
With timerjobs it is possible for example to change the Welcome Message each day, based on the current time.
Other possible solutions:
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Change Agent hunt order per day
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Disable the forward number during the weekends
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Remove certain options in the IVR Interactive Voice Response, or IVR, is a telephone application to take orders via telephone keypad or voice through a computer. By choosing menu options the caller receives information, without the intervention of a human operator, or will be forwarded to the appropriate Agent. Questions after 16:00
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Plan alternative messages for the holidays
Explanation per field
Item | Description |
---|---|
Title |
Name for the Timerjob. |
List |
The list on where the Timerjob can run: Values: Supervisors, Agent skills, Agents, Skills, Holidays, IVRQuestions, Businesshours, Settings, Endpoints, IDRQuestions, VoicemailAgents |
Day |
The day the Time Jobs needs to run: Values: All Days, Business Days, Weekends, Specific Time, Specific Days, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday |
Specific start time |
Calendar day and time when the Timerjob needs to run. (Only used when "Specific Time" is selected) |
Specific days |
Day(s) on which the Timejob needs to run (Only used when "Specific Days" is selected) |
Start time |
The point of time the Timer Job needs to run. (Not used when "Specific Time" is selected) Format: uu:mm Note Timer check will be every 5 minutes. |
List |
The list where the Timer Job needs to make the change. |
Item |
The item where the change needs to be made. |
Column |
The Column where the Timer Job needs to run. |
Value |
The value that needs to be entered in the column and item. |
Active |
Configure if the Timer Job needs to be active:
|
Run Now Once |
Configure if the Timer Job needs to run once for testing purposes.:
|
Timerjobs examples
Change welcome message at noon
Change Business hours for 1 day
For temporary change, you need one timerjob to change the setting.
And another timerjob to set it back to original or another schema.
Create/Edit/Remove item
Item can be created, edited or removed.
Warning
Updates to the system take place in real-time. Entering the incorrect information here may cause issues with your software. Proceed with caution.
- Open the list.
- Select the Add new item button.
- Enter the correct data in the window that appears.
- Select the Save button.
- Open the list.
- Tick the respective item.
- Select the “Edit Properties” button.
- Enter the correct data in the window that appears.
- Select the “Save” button.
- Open the list.
- Tick the respective item
- Select the “Delete Item” button.
For installation instructions of the PowerShell script and running them as a Scheduled Task see Learn More