On Premises

Note: Some features are only available with specific licenses. These are indicated by the following icons. If no icon is shown, the feature applies to all mentioned licenses below. (Not applicable for legacy licenses "basic queue" or "reception ucc")

Workgroup

Small Business

Corporate

Enterprise

Enterprise Plus

 

Bot

CDR

Chat

 Tip: Chat messages can be found here.

Config

CRM

Flow

 

Dialer

 

ML Routing

 

Playlists

 

Prompt

 

QM

 

Recording

 

Speech

 

Survey

Transcription and Translator

User

 

Voicemail